Privacy Policy

1. Information We Collect
We may collect the following information when you interact with our website or services:

• Personal Information: Name, email, phone number, mailing address, and payment details when you sign up, contact us, or make online payments.

• Tenant & Owner Information: Lease agreements, rental history, financial documents, and property-related details.

• Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
   

2. How We Use Your Information
Your information is used to:

• Provide and manage property management services.

• Process rent payments, fees, and owner disbursements.

• Communicate with tenants, owners, and vendors.

• Send invoices, reports, and updates.

• Ensure compliance with applicable laws and regulations.

• Improve our website and services.
   

3. Sharing of Information
We may share your information with:

• Service Providers & Vendors: For payment processing, maintenance, and IT support.

• Legal Authorities: When required to comply with laws, regulations, or legal processes.

• Business Partners: Such as Buildium (our secure payment and account platform).

We do not sell or rent your personal information to third parties.

4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no electronic storage or transmission over the internet can be guaranteed to be 100% secure.

5. Cookies & Tracking
Our website may use cookies to enhance your browsing experience, track site usage, and remember your preferences. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

6. Your Rights
Depending on your location, you may have rights to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal data, subject to legal requirements.

• Opt-out of certain communications at any time.
   

7. Third-Party Links
Our website may contain links to third-party websites (including Buildium). We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.